TESS by Travel eSolutions (Required Platform)
The Technology That Powers Your Travel Business
TESS is the official Customer Relationship Management (CRM) and booking platform used by ABC's travel advisors. As part of the ABC Host Agency program, TESS is a required business tool that helps advisors manage clients, track bookings, streamline workflows, and stay compliant with agency requirements.
Designed specifically for travel professionals, TESS keeps your business organized while helping you deliver an exceptional client experience from inquiry to final payment.
Why Use TESS?
TESS is your central hub for managing your travel business.
It allows advisors to:
Manage client profiles
Track reservations
Store travel documents
Record commissions
Manage supplier information
Organize itineraries
Automate client communications
Maintain agency compliance
Advisor Benefits
ABC Members receive access to:
Complete CRM platform
Client management tools
Booking management
Supplier tracking
Document storage
Commission tracking
Itinerary management
Business reporting
Secure cloud access
Why It's Required
As part of the ABC Host Agency, all advisor bookings must be entered into TESS.
Using one centralized system allows ABC to:
✔ Better support advisors
✔ Track commissions accurately
✔ Maintain supplier relationships
✔ Provide business reporting
✔ Ensure consistent client service
Getting Started
All new advisors receive TESS onboarding and training as part of joining the ABC Host Agency. Additional training and ongoing support are available through ABC.
The cost of TESS is $10 per month.
